Refund policy

If you are dissatisfied with the goods you have ordered, AlphaMaleUndies will exchange them or give you a full refund, provided they are returned within 30 days in their original packaging and condition - that means unworn, unwashed and with all labels attached and packing boxes/bags intact.

Maximum 30 days from the date of delivery.


AlphaMaleUndies does not refund the cost of returning goods.

If you return your entire order to AlphaMaleUndies we will refund the shipping cost you paid AMU to ship it to you (excludes if a FREE shipping option was available).

You can advise AlphaMaleUndies you are returning goods by email via 

  • Please include the following details:
  • your invoice number 
  • reason for returning the goods

your name, address and a contact telephone number




International customers, please return goods using an insured, traceable method, clearly marking your package RETURNED GOODS to avoid delays at Customs. Please retain shipping documentation so in the event that your postal carrier loses the parcel, you will be able to claim off them.

We will advise you by email as soon as we receive your returned parcel and process your request for either a refund or replacement as quickly as possible - definitely no later than 14 days from receipt.

Refunds will be credited to the credit/debit card/Paypal account used to pay for the original order.

AlphaMaleUndies will inform you as soon as the refund has been processed.

AlphaMaleundies cannot be held responsible for parcels that are lost in transit when being returned, they are the sole responsibility of the customer.