Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
Underwear may not be returned except in the case of manufacturers defects. In this case we will replace damaged or irregular items as soon as possible.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with labels attached.
To complete your return, we require a receipt or proof of purchase or your Order number.
There are certain situations where only partial refunds are granted:
Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven't received a refund yet, first check your bank account again.It may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at .
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
AlphaMaleUndies - Returns
110 Rialto Cottages, Rialto , Dublin , d08v99h, Ireland
To return your product, you should mail your product to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.